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At the Center of Skill-building and Collaboration


Our menu of interactive workshops can be customized to your specific institution — for-profit companies, non-profit organization, faith-based communities, schools and more. These workshops are offered in a variety of lengths from a few hours to full day to ongoing (regular) sessions. We will work with you to tailor a workshop to the unique needs of your workplace or institution.

Conflict in the workplace is inevitable. When it arises, conflict can be a cause of strife or it can be an opportunity for growth and building better relationships. Whatever position in the organization, all employees can better navigate conflict by learning and practicing conflict resolution skills.

The Conflict Center offers a selection of workshops designed to enhance skills to effectively address conflict within the workplace and to aid in building strong, positive working relationships and workplace culture.


These workshops can be catered for half day, full day or sustaining basis. Call us and we will work with you to tailor a workshop to the unique needs of your business/workplace. (Click the read more below each workshop title to learn more)

Adults At Restorative Practices Training

Restorative Practices for the Workplace

Two Adults Talking

Effectively Managing Conflict in Your Workplace

Two Adults Shaking Hands

Enhancing Your Communication Skills

Woman Presenting to Adults

Addressing Anger in the Workplace

Bring us to your organization!

Community Organizations and Group Offerings

The Conflict Center also offers a variety of one to two-hour workshops centered around understanding the role that conflict plays in all of our daily lives and the ways in which conflict can be used to both solve the problem and build the relationship.  Choose from several options below or contact us to customize a workshop specific to your community group’s needs.  These workshops are especially well-suited for neighborhood groups, clubs, faith communities or other gatherings.

Conflict in our Daily Lives

Conflict is a part of every relationship, whether it is between family members, coworkers, neighbors, or friends. Learn about how to address conflict as an opportunity for strengthening relationships and for growth through problem solving. Join The Conflict Center in an interactive session to gain the tools necessary to help understand differing perspectives, generate options, and create mutually agreeable solutions.

Communication ABC’s

While we all interact with others in some way on a fairly regular basis, we may not be utilizing communication that best serves our purpose or needs. Gain a better understanding of how to choose different techniques to address the situation in this interactive session led by The Conflict Center.

Understanding Anger

Anger is almost always a secondary emotion, which masks other underlying thoughts and emotions. While many of us may not identify as particularly angry people, anger is a natural emotion that tends to manifest itself in an unproductive way – if we let it. Learn how to identify your own reactions and utilize techniques to take a step back and react productively in this engaging workshop with facilitators from The Conflict Center.

Community in Conversation

Are your neighbors “solving issues” via Next Door or Facebook Groups? Do you feel uncomfortable addressing concerns with our neighbors?  From everyday issues, like lawn maintenance or dog walking, to larger community concerns, how do we have conversations in our neighborhood that address conflict and disagreement in positive ways? Explore tools from affective statements to understanding your “conflict motivations” in order to effectively address issues and strengthen relationships with your neighbors.

You Can’t Unfriend Everyone: Effective Dialogue with Your Friends and Neighbors

In conversations about politics today, a range of issues like gun control, or discussions of white privilege and other forms of oppression, have you ever wanted to “unfriend” people?  As core perspectives and experiences divide us as a country, it is even more important to be able to stay in conversation with people and to engage in civil dialogue, even if they are contentious interactions. This interactive session from The Conflict Center will focus on a variety of ways that we “unfriend” people and review facilitation skills we can use everyday – such as reframing resistance, listening deeply, and navigating triggers – to stay “in conversation” instead.

Applying Restorative Practices to Our Lives

Restorative Justice and Restorative Practices are becoming more common in criminal justice and education settings.  But what does Restorative Practices really mean and how can it apply to everyday life?  Join The Conflict Center to learn more about the philosophy of conflict as an opportunity to solve the problem, to build the relationship and to take responsibility for our behavior. Learn the basics of Restorative Practices from “The Five Rs’ to Affective Statements and practice using Restorative practices techniques in your life.

Cultural Awareness

Working effectively in a culturally diverse workplace, requires an understanding of both one’s own identity as well as an awareness of the cultural identities of others. Inclusive cultural awareness requires developing an openness to others cultural perspectives without making harmful assumptions or judgements. Through this course participants will gain the tools and skills that are needed to better understand differing perspectives and cultures and develop behaviors and skills to work effectively cross-culturally. Topics to be covered include identity, recognizing elements of personal and organizational culture which either hinder or support inclusive practices, and practicing specific mindsets and skill-sets which enhance cross-cultural work.  Leaders will also increase capacity to manage a culturally diverse workforce and develop culturally-responsive behaviors in their employees. 

Valuing Diversity and Differences

Working effectively in a culturally diverse workplace, requires leadership which proactively and consistently creates environments which are inclusive and culturally-responsive, valuing the personalities, identity and culture each employee brings to the work team. Through this course participants will continue to develop the perspectives and skills needed to effectively build a diverse and inclusive staff where  differences are not only valued but are an inherent strength. Topics to be covered include self-reflection on personal identity; attitudes and behaviors as an inclusive leader; recognizing elements of personal and organizational culture which either hinder or support inclusive practices; modeling culturally-responsive and inclusive behaviors; implementing practices which not only enhance recruitment but also retention of diverse employees; and developing and expecting inclusive behaviors in employees.