Our menu of interactive and dynamic workshops can be customized to your specific group — for-profit companies, non-profit organizations, faith-based communities, neighborhood groups, clubs or interest groups, and more. Any situation where people are working together is a place where conflict will arise. These workshops focus on the ways in which conflict can be used to both solve the problem and build the relationship!
Customize based on your specific goals! Use the workshops below as a starting place, and contact us to customize a workshop specific to your organization or group. Workshops are typically 2 hours long, however we are able to adjust the time based on your needs. All offerings are available virtually or in-person.
As businesses operate in the midst of a pandemic, we may find ourselves in a position of enforcing rules/regulations that we aren’t totally comfortable with. Responses from customers to these new guidelines and requirements will include varying levels of frustration and backlash. How can you respond in a way that de-escalates the situation while continuing to remain clear and firm? What tools can you use to remain calm, even when a customer is escalated?
Whether you’re part of a work team, a club, a worship based group, or volunteer organization, that group has a [articular culture. It’s critical to take a step back and ask: is this culture intentional or unintentional? Does it align with our values as an organization? How was this culture created? Delve into these questions and more with The Conflict Center, and determine ways to create a healthy and thriving team culture.
During times of contention and heightened emotions, how can we distinguish between debate and dialogue? Why is it important not only for us to make that distinction, but to intentionally utilize tools that encourage a healthy dialogue? We will explore barriers to respectful conversation, practice dialogue techniques, and discuss when to engage and when to walk away.
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