X

Subscribe to our mailing list

* indicates required
I prefer to receive emails for

At the Center of Skill-building and Collaboration

Organizations

Our menu of interactive workshops can be customized to your specific institution — for-profit companies, non-profit organization, faith-based communities, schools and more. These workshops are offered in a variety of lengths from a few hours to full day to ongoing (regular) sessions. We will work with you to tailor a workshop to the unique needs of your workplace or institution.

Conflict in the workplace is inevitable. When it arises, conflict can be a cause of strife or it can be an opportunity for growth and building better relationships. Whatever position in the organization, all employees can better navigate conflict by learning and practicing conflict resolution skills.

The Conflict Center offers a selection of workshops designed to enhance skills to effectively address conflict within the workplace and to aid in building strong, positive working relationships and workplace culture.

Workshops

These workshops can be catered for half day, full day or sustaining basis. Call us and we will work with you to tailor a workshop to the unique needs of your business/workplace. (Click the read more below each workshop title to learn more)

Restorative Practices for the Workplace

Effectively Managing Conflict in Your Workplace

Enhancing Your Communication Skills

Addressing Anger in the Workplace

Bring us to your organization!

Community Organizations and Group Offerings

The Conflict Center also offers a variety of one to two-hour workshops centered around understanding the role that conflict plays in all of our daily lives and the ways in which conflict can be used to both solve the problem and build the relationship.  Choose from several options below or contact us to customize a workshop specific to your community group’s needs.  These workshops are especially well-suited for neighborhood groups, clubs, faith communities or other gatherings.

Conflict in our Daily Lives

Conflict is a part of every relationship, whether it is between family members, coworkers, neighbors, or friends. Learn about how to address conflict as an opportunity for strengthening relationships and for growth through problem solving. Join The Conflict Center in an interactive session to gain the tools necessary to help understand differing perspectives, generate options, and create mutually agreeable solutions.

Communication ABC’s

While we all interact with others in some way on a fairly regular basis, we may not be utilizing communication that best serves our purpose or needs. Gain a better understanding of how to choose different techniques to address the situation in this interactive session led by The Conflict Center.

Understanding Anger

Anger is almost always a secondary emotion, which masks other underlying thoughts and emotions. While many of us may not identify as particularly angry people, anger is a natural emotion that tends to manifest itself in an unproductive way – if we let it. Learn how to identify your own reactions and utilize techniques to take a step back and react productively in this engaging workshop with facilitators from The Conflict Center.

Community in Conversation

Are your neighbors “solving issues” via Next Door or Facebook Groups? Do you feel uncomfortable addressing concerns with our neighbors?  From everyday issues, like lawn maintenance or dog walking, to larger community concerns, how do we have conversations in our neighborhood that address conflict and disagreement in positive ways? Explore tools from affective statements to understanding your “conflict motivations” in order to effectively address issues and strengthen relationships with your neighbors.

You Can’t Unfriend Everyone: Effective Dialogue with Your Friends and Neighbors

In conversations about politics today, a range of issues like gun control, or discussions of white privilege and other forms of oppression, have you ever wanted to “unfriend” people?  As core perspectives and experiences divide us as a country, it is even more important to be able to stay in conversation with people and to engage in civil dialogue, even if they are contentious interactions. This interactive session from The Conflict Center will focus on a variety of ways that we “unfriend” people and review facilitation skills we can use everyday – such as reframing resistance, listening deeply, and navigating triggers – to stay “in conversation” instead.

Applying Restorative Practices to Our Lives

Restorative Justice and Restorative Practices are becoming more common in criminal justice and education settings.  But what does Restorative Practices really mean and how can it apply to everyday life?  Join The Conflict Center to learn more about the philosophy of conflict as an opportunity to solve the problem, to build the relationship and to take responsibility for our behavior. Learn the basics of Restorative Practices from “The Five Rs’ to Affective Statements and practice using Restorative practices techniques in your life.

When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.
 
Workplaces that embrace Restorative Practices have the potential to create a safer, happier and more effective workplace for everyone. Restorative Practices can be used within the workplace both as a preventative measure and to address conflict when it does arise, enabling teams and individuals to work well together.

Restorative Practices can be an effective way to resolve workplace conflict. It involves:
  • bringing together all those affected by conflict
  • providing a safe environment for the expression of perspective
  • allowing participants to come to a shared understanding
  • identifying creative ways to deal with conflict
  • providing opportunities to rebuild damaged relationships and strengthen teams 

Restorative approaches can also be used proactively within the workplace to build strong, positive relationships. Staff meetings, for example, can be focused on building relationships and based around a foundation of mutual respect.
 
To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Jessica Sherwood at Jessica.Sherwood@conflictcenter.org or call 303.865.5624.
close-link
Conflict is bound to arise in any workplace. Learn how to address conflict in the workplace and use it as an opportunity for strengthening work relationships. Participants will gain the tools necessary to help understand differing perspectives, create mutually agreeable solutions and work more effectively with others. Topics include:
  • Self-awareness and responsibility- In a discussion or disagreement, what are we able to take responsibility for? Finding this balance takes self-awareness and practice
  • Verbal and nonverbal cues to behavior- our body language and our words both play a huge role in the ways in which we express ourselves and come across to others
  • Examining underlying values- How do our underlying values affect the expectations that we have of ourselves and others?
  • Conflict Styles- We all utilize different conflict styles in our relationships and our lives. Learn how to move away from destructive conflict styles to more constructive ones that solve the problem and build the relationship 

To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Rachel Protentis at Rachel.Protentis@conflictcenter.org or call 303.865.5633.
close-link
So much can be lost in communication at the workplace, including valuable time, thoughts, and ideas. Employees of any level benefit from using effective communication techniques whether interacting with a manager or collaborating with a coworker. Gain a better understanding of how to use varied techniques to listen openly and engage in potentially difficult conversations. Topics covered include:
  • Active listening - Listening may seem like a passive activity, but in reality there are several active steps involved. Staying engaged with a colleague by showing them that you are listening goes a long way.
  • ‘I’ statements - Learn how to express yourself in a non-blaming way that gets at the heart of what you are feeling.
  • Defense mechanisms- So often, we stop truly listening when we go on the defensive. Learn how to recognize your own defense mechanisms and those of others and choose more productive responses.

To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Rachel Protentis at Rachel.Protentis@conflictcenter.org or call 303.865.5633.
close-link
Anger is almost always a secondary emotion, which masks other underlying thoughts and emotions. While feeling anger is natural, it can manifest itself in unproductive ways if we let it. Not only is it crucial for us to understand our own anger, it is equally important to have a plan for how to constructively deal with others when they are angry. Learn how to identify your own reactions and utilize techniques to take a step back and react productively. Topics include:
  • How can we deal with coworkers and clients when they are angry? Learn techniques for helping to diffuse tense situations, while understanding the difference between reacting and responding.
  • Identifying triggers-  Triggers are a response to anger that happens almost instantaneously, and more as a reflex. Identify what these triggers are for you, and how they can impact your life at work and at home.  
  • Utilizing cool downs- Similarly to triggers, cool downs are different for each person. Delve in to how to utilize both thoughts and actions to bring yourself and others into a  productive headspace 

To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Rachel Protentis at Rachel.Protentis@conflictcenter.org or call 303.865.5633.
close-link
close-link