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Alex Potesta, Former Intern 2019

The Conflict Center fostered a sense of community not found in all workplaces; the staff truly enacted the person-first philosophy by engaging interns, volunteers, and staff members alike in office-wide self and community care practices, such as monthly chair yoga, daily lunch breaks spent with peers, and plenty of celebrations. My time at TCC gave me the confidence needed to go forth in my social work career by providing a brave space to take risks, make mistakes, and learn. As an intern, I was able to attend numerous trainings on a wide variety of topics that would have otherwise been inaccessible or costly. This helped to expand my horizons and provide a more holistic approach to social work, including macro work. I recommend this internship for anyone interested in social-emotional learning, restorative practices, healthy relationships, conflict transformation, and positive youth development. In a field fraught with trauma and injustice, TCC serves as a beacon of light for social workers looking toward a transformative vision of healing. Providing service across the continuum of practice levels, TCC is both preventative and responsive, clinical and macro. If you join the team, be ready for deep reflective conversations, lots of joking, and plenty of hands-on program work. I learned just as much personally as I did professionally.

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When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.
Workplaces that embrace Restorative Practices have the potential to create a safer, happier and more effective workplace for everyone. Restorative Practices can be used within the workplace both as a preventative measure and to address conflict when it does arise, enabling teams and individuals to work well together.

Restorative Practices can be an effective way to resolve workplace conflict. It involves:
  • bringing together all those affected by conflict
  • providing a safe environment for the expression of perspective
  • allowing participants to come to a shared understanding
  • identifying creative ways to deal with conflict
  • providing opportunities to rebuild damaged relationships and strengthen teams 

Restorative approaches can also be used proactively within the workplace to build strong, positive relationships. Staff meetings, for example, can be focused on building relationships and based around a foundation of mutual respect.
To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Jessica Sherwood at Jessica.Sherwood@conflictcenter.org or call 303.865.5624.