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At the Center of Creating Opportunities from Conflict

Addressing Conflict and Anger Effectively for Adults

Often in our society, conflict is viewed as negative — a negative word and a negative situation that should be avoided. At The Conflict Center, we flip the script and place an emphasis on learning how to use conflict as an opportunity for growth and understanding. The techniques we teach help participants cool down, manage stress and learn how conflict can be a force for positive change. We are the only anger and conflict management class in Denver to place an emphasis on building relationships even through the presence of conflict.

Addressing Conflict and Anger Effectively is an opportunity to become equipped with new skills to communicate effectively to solve problems and build relationships. Our mix of understanding anger and emotions with conflict management skills helps participants work through defensiveness and build a shared understanding with others, ultimately finding mutually satisfactory solutions to sources of conflict.


Our classes are offered in two formats: 6-weeks (2 hours per class) or on two consecutive Saturdays (6 hours per class).

Six week classes cost $180. Two consecutive Saturday classes cost $200.

Class size averages 5-12 participants to maximize sharing time.

Classes are offered monthly.

Class Content

Addressing Conflict and Anger Effectively provides participants with a variety of skills and techniques for their toolbox that they can use when conflict arises — as it inevitably will. These skills include:

  • Find ways to cool down when you’re angry
  • Identify underlying emotions  and needs when you’re angry
  • Practice realistic alternatives to arguing and fighting
  • Recognize personal triggers
  • Identify your conflict styles
  • Explore ways to problem solve using our six-step method
  • Negotiate effectively negotiate with others to get needs met

Our Approach

In Addressing Conflict and Anger Effectively, we intentionally try to create a space where participants feel comfortable sharing, and a focus is put on learning and growing from the others in the class. Our classes are led by professional instructors skilled at facilitating and leading our unique course content. Participants can reflect on the skills that they have learned, practice using them in their daily interactions, and bring back their experience to consult with our trained instructors and discuss with the class.

Course Completion and Requirements

While this class is often used to fulfill a court ordered requirement, it is the participants responsibility to ensure this class qualifies for their specific situation. Participants receive a certificate after completion of the course.This series is preventative in nature. These classes are not designed for adults that have been convicted of multiple offenses or that have an extensive history of physical violence. If you have questions about whether these classes are appropriate for you or for your clients, please contact The Conflict Center.

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October 2020

Online Addressing Conflict & Anger Effectively for Adults — October 12 – November 16

October 12 @ 5:30 pm - 7:30 pm MDT
The Conflict Center, 4140 Tejon Street
Denver, 80211 United States
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Woman Presenting to Adults

You are registering for a six-week class that occurs on the following Mondays online from 5:30pm - 7:30pm on: Oct 12, Oct 19, Oct 26, Nov 2, Nov 9 and Nov 16. The skills we teach help you cool down, manage stress, and learn how conflict can be a force for positive change.

Find out more »

Restorative Practices in Higher Education

October 29 @ 12:30 pm - 5:00 pm MDT
Find out more »

November 2020

Online Addressing Conflict and Anger Effectively (accelerated) — Nov 14 – Nov 21

November 14 @ 9:30 am - 4:00 pm MST
Woman Presenting to Adults

You are registering for a class that occurs on Nov 14 from 9:30am – 4:00pm AND Nov 21 from 9:30am – 4:00pm. The skills we teach help you cool down, manage stress, and learn how conflict can be a force for positive change.

Find out more »
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How has this class impacted your life?

“I am much more likely not to shy away from conflict.”

“`{`I have`}` greater self-awareness and a greater awareness of my friends and partners conflict styles dynamics and how to break the unhealthy ones.”

“Learning the conflict resolution skills is invaluable!”

“The skills I learned were essential in dealing with many obstacles. My attitude about conflict has changed completely. I deal with my ex in a whole new manner—we have peace for our kids!”

Upcoming classes can be found on our website here or by calling the front office at 303-433-4983

We want to provide you with new ways to think about conflict and anger, with hard skills that you can practice here first in a safe environment, with a community of others who are also interested in learning. After you have completed the 12 hours of class, you will receive a certificate.

A wide variety of folks sign up for the classes at The Conflict Center. While some people attend to fulfill a requirement from the court, others attend because they are interested in gaining new skills or improving their relationships. The resulting group brings rich and diverse experiences and stories, which adds to the class environment.

We welcome you to join our mailing list and ‘like’ us on Facebook to stay connected and learn about upcoming opportunities and workshops.

Program Highlights

Gain skills that help you recognize and manage emotions (specifically anger) in more productive ways.

Significant improvement was shown by participants on all 18 evaluation measures from pre to post survey (2018)

94% of post participants would refer someone to Addressing Conflict and Anger Effectively class.

For more information, please contact Rachel Protentis at Rachel.Protentis@conflictcenter.org or call 303.865.5633.

We Have a Class for That!

When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.
Workplaces that embrace Restorative Practices have the potential to create a safer, happier and more effective workplace for everyone. Restorative Practices can be used within the workplace both as a preventative measure and to address conflict when it does arise, enabling teams and individuals to work well together.

Restorative Practices can be an effective way to resolve workplace conflict. It involves:
  • bringing together all those affected by conflict
  • providing a safe environment for the expression of perspective
  • allowing participants to come to a shared understanding
  • identifying creative ways to deal with conflict
  • providing opportunities to rebuild damaged relationships and strengthen teams 

Restorative approaches can also be used proactively within the workplace to build strong, positive relationships. Staff meetings, for example, can be focused on building relationships and based around a foundation of mutual respect.
To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Jessica Sherwood at Jessica.Sherwood@conflictcenter.org or call 303.865.5624.