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Audrey Nakata, Volunteer

I retired from my job in 2002 and after three years decided to do some volunteering.  I started volunteering at The Conflict Center in 2005.  The first job I did was help transfer the Library from Card Catalog to Computer, then labeling all the books and maintaining the inventory.  I also started helping the Executive  Director with filling out the deposit slips for all the cash and checks that arrived the prior week.   I then entered them into the computer software and sent thank you letters to the individuals donating to TCC.

I took a class and learned how to handle people when they start screaming at you for something that’s not your fault but they may be mad at someone else and start taking it out on you.

I specifically enjoy volunteering at The Conflict Center because everyone is so nice to me and always make me feel like one of them, by including me in all their extra curricular activities.

Audrey Nakata

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When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.
Workplaces that embrace Restorative Practices have the potential to create a safer, happier and more effective workplace for everyone. Restorative Practices can be used within the workplace both as a preventative measure and to address conflict when it does arise, enabling teams and individuals to work well together.

Restorative Practices can be an effective way to resolve workplace conflict. It involves:
  • bringing together all those affected by conflict
  • providing a safe environment for the expression of perspective
  • allowing participants to come to a shared understanding
  • identifying creative ways to deal with conflict
  • providing opportunities to rebuild damaged relationships and strengthen teams 

Restorative approaches can also be used proactively within the workplace to build strong, positive relationships. Staff meetings, for example, can be focused on building relationships and based around a foundation of mutual respect.
To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Jessica Sherwood at Jessica.Sherwood@conflictcenter.org or call 303.865.5624.