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Restorative Justice Facilitator

Website The Conflict Center

At the Center of Conflict is Opportunity

Learn more about our Restorative Denver Program.

Restorative Justice Facilitators will be compensated $100 per case or have the option to donate their time.

Fill Out Application

Duties and Responsibilities

  • Follow procedures and script outlined in the training manual and training sessions.
  • Maintain confidentiality of the person who was harmed, the person who caused harm, and the court and police records.
  • Maintain impartiality and establish ground rules throughout the process.
  • Facilitate pre-conference and conference meetings with person who was harmed and people who caused harm toward a positive resolution whenever possible.
  • Assist participants in developing and approving a mutually acceptable agreement (contract), in writing, as part of completion of the Restorative Justice process.
  • Complete all necessary paperwork accurately, completely, and in a timely manner.
  • Give necessary feedback regarding meetings to staff, especially if there is a concern or problem.
  • Accept cases regularly and complete within required timelines.



  • Complete background check prior to facilitator training (please note outcome does not automatically determine eligibility)
  • Ability to assume responsibility, honor commitments, and conduct meetings as scheduled.
  • Ability to communicate with people who caused harm and person who was harmed and understand their perspectives and concerns.
  • Ability to maintain openness to different cultures and beliefs and work with individuals of different identities and backgrounds.
  • Ability to identify and separate your personal values from issues under consideration.
  • Ability to communicate in a courteous and professional manner.
  • Ability to maintain impartiality when people are in conflict and project a calm presence.
  • Ability to work independently and within departmental and program policies and procedures.
  • Ability to keep conference focus on the incident and its impact rather than on the character or worth of the person who caused harm.
  • Ability to explore complex and sometimes contradictory factual and emotional information.
  • Ability to be persistent in a process that may require multiple contacts over an extended period.
  • Ability to understand power imbalances and how to recognize the unique circumstances regarding power imbalances between people who were harmed and people who caused harm.
  • Ability to show respect for all participants and willingness to address bias, both your own and when present within the group.


Facilitators and Co-Facilitators

All cases will have two facilitators assigned to them. New facilitators will always be placed with a more experienced facilitator until they feel comfortable with all areas of facilitation. The benefits of this include: 

  • Increased safety
  • Another person to listen and perhaps hear things that you missed
  • Someone to share the workload
  • Another viewpoint on how to approach a case
  • Balancing skills and strengths
  • Sharing feedback after meetings


Legal Issues

  • Handling of police reports
  • Confidentiality of statements made by participants to facilitators
  • Mandatory reporting
  • Protection against facilitators being sued
  • Protection against the program being sued for any damages that might result from the person who caused harm doing reparative service

Fill Out Application


Categories :
When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.
Workplaces that embrace Restorative Practices have the potential to create a safer, happier and more effective workplace for everyone. Restorative Practices can be used within the workplace both as a preventative measure and to address conflict when it does arise, enabling teams and individuals to work well together.

Restorative Practices can be an effective way to resolve workplace conflict. It involves:
  • bringing together all those affected by conflict
  • providing a safe environment for the expression of perspective
  • allowing participants to come to a shared understanding
  • identifying creative ways to deal with conflict
  • providing opportunities to rebuild damaged relationships and strengthen teams 

Restorative approaches can also be used proactively within the workplace to build strong, positive relationships. Staff meetings, for example, can be focused on building relationships and based around a foundation of mutual respect.
To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Jessica Sherwood at Jessica.Sherwood@conflictcenter.org or call 303.865.5624.