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New evaluation results point to strong impact of TCC’s youth classes

The Conflict Center is thrilled to share our latest evaluation results of our Emotional Intelligence and Critical Decision Making (EICDM) classes for youth ages 11-18.

Pre and post test results of on-site EICDM classes show positive increase in all measures.  16 out of 18 questions on this survey showed statistically significant results.  The survey scored measured a positive improvement in all three domains of anger awareness, self-efficacy, and conflict management.  The strongest results were indicated with “I use conflict to improve relationships with others.”

Parents were asked to rank their youth in social emotional skills after taking the class.  Parents were asked to indicate whether their child had shown increases, no change, or decreases in specific behaviors or attitudes.  56% of parents indicate an increase in empathy, 79% of parents indicate an increase in social awareness, 78% of parents indicate an increase in self-management, 86% of parents indicate an increase in self-awareness, 76% of parents indicate an increase in responsible decision making, 69% of parents indicate an increase in relationships skills, and 58% of parents indicate an increase conflict management.

Colorado State University provided outside evaluation for EICDM classes based on a Bullying,
Fighting and Victimization Scale.  Youth who took EICDM were sorted into high and low risk groups based on their pretest scores.  Participants in the higher risk group reported significantly decreased negative behavior compared to the lower risk group, and this difference in improvement was statically significant. In other words, youth that reported more frequent negative behaviors at pretest were the ones that reported more significant decreases in those same behaviors over time.

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When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.
 
Workplaces that embrace Restorative Practices have the potential to create a safer, happier and more effective workplace for everyone. Restorative Practices can be used within the workplace both as a preventative measure and to address conflict when it does arise, enabling teams and individuals to work well together.

Restorative Practices can be an effective way to resolve workplace conflict. It involves:
  • bringing together all those affected by conflict
  • providing a safe environment for the expression of perspective
  • allowing participants to come to a shared understanding
  • identifying creative ways to deal with conflict
  • providing opportunities to rebuild damaged relationships and strengthen teams 

Restorative approaches can also be used proactively within the workplace to build strong, positive relationships. Staff meetings, for example, can be focused on building relationships and based around a foundation of mutual respect.
 
To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Jessica Sherwood at Jessica.Sherwood@conflictcenter.org or call 303.865.5624.
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