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Solutions Blog

New evaluation results for 2014 program activities

2014 Evaluation Results of The Conflict Center’s Programs

The following is a summary of the 2014 evaluation results for each of The Conflict Center’s program areas. TCC continually evaluates its programs and is engaged in ongoing efforts to strengthen evaluation tools and procedures. Programs include School services, Emotional Intelligence and Critical Decision Making (Youth), and Turning Anger and Conflict into Allies (Adult).

TACA Adult Multi-session/Series Program

  • What we found (Adult): The TACA courses had 72 valid pre to post survey data comparisons. The survey scored measured a positive improvement in all three domains of Anger Awareness, Self-Efficacy, and Conflict Management. All questions indicated a statistically significant (p<.03) difference in the positive.
  • Effect Size: As a standard measure we calculated Cohen d effect size, which measures the strength of the impact of the classes.   The effect was large to extra large on 4 questions, medium on the majority (12) questions and small on the remaining 2 questions.
    • The greatest effect was an increase in clients reporting they know what steps to take to resolve conflicts in healthy ways.
    • Clients reported increases in abilities to see the other persons point of view, striving for both people to have their needs met when in conflict and knowing their physical signs of early anger.
  • 8 out of 10 adults who complete our program show significant increases in their ability to manage their anger, manage conflict and solve problems. (2014, data)

Smart Parenting Class Series

Pre and Post Data Analysis:  We provided a 6 week Smart Parenting Classes to Parents on the following topics: Class 1: Parenting With the End in Mind, Class 2: Parenting With Encouraging Choices, Class 3: Parenting With Effective Decision Making, Class 4: Parenting Through Misbehavior, Class 5: Parenting Through Power Struggles, Class 6: Parenting As a Team, class also covered topics such as Anger Management, Conflict Resolution Skills, and Communication Skills.

Out of 33 questions we show statistically significant change in 12 questions.  We show the following results for a matching sample size of 58 participants.  Below are the questions for each domain and the results documented for the past year.   This data shows that even with a small sample size on all areas, we show statistical significance positive change is occurring.

  • Anger Management
    • I know what triggers my anger
      • .002 positive shift (small)
    • I know my physical signs of early anger
      • .014 positive shift (small)
    • I believe anger is a natural emotion
      • .011 positive shift (small)
    • I am aware of how I handle anger affects others in my life.
      • .038 positive shift (medium)
  • Conflict Resolution Skills
    • I gain something when I cooperate with others
      • .018 positive shift (small)
    • I know what steps to take to resolve conflicts in a healthy way
      • .036 positive shift (small)
    • I am able to express myself in a non-blaming way
      • .023 positive shift (small)
    • My body postures shows that I am open to solving a conflict
      • .002 positive (small)
  • Family Connectivity
    • My child misbehaves just to upset me
      • .003 positive shift (small)
    • When I discipline my child, I lose control
      • .028 positive shift (small)
    • I am happy being with my child
      • .006 positive shift (small)
    • My child and I are very close to each other
      • .012 positive shift (small)
    • I am able to soothe my child when he/she is upset
      • .023 positive shift (small)
    • I spend time with my child doing what he/she likes to do.
      • .002 positive shift (small)

[1] Significance is on a 95% confidence level.

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Walk with TCC at this year’s MLK Day Marade on Jan. 19!

Please join The Conflict Center as we observe our annual tradition of participating in the Martin Luther King Day Marade in downtown Denver! Each year staff, interns, volunteers and assorted friends of The Conflict Center gather and march as a group to celebrate unity and peace, and we would like to invite you to join us for this annual event.

We will meet on the corner of York and Colfax on Monday, January 19 at 10:15 – 10:30 am. From there we will walk as a group toward Civic Center Park, and then we usually wind up going to lunch together afterward. Friends, significant others, kids, leashed dogs – all are welcome at this celebration of community!

Please contact Ronnie Weiss by Thursday Jan. 15 if you have questions or would like to see about carpooling from The Conflict Center. Ronnie may be reached at 303-865-5634 or Otherwise look for us and our banner at the corner of Colfax and York next Monday between 10:15 and 10:30am. As of now the weather forecast calls for temperatures in the mid-40s with sun and clouds. Please dress appropriately for outdoor activity and wear comfortable shoes.

Thanks for being part of The Conflict Center family!

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An open letter to our community from TCC’s Board and staff

“I am still committed to militant, powerful, massive, non-violence as the most potent weapon in grappling with the problem from a direct action point of view… But it is not enough for me to stand before you tonight and condemn riots. It would be morally irresponsible for me to do that without, at the same time, condemning the contingent, intolerable conditions that exist in our society. These conditions are the things that cause individuals to feel that they have no other alternative than to engage in violent rebellions to get attention. And I must say tonight that a riot is the language of the unheard.”

-Dr. Martin Luther King, Jr., excerpted from his speech “The Other America”, March 14, 1968

Whenever violence erupts in a community, there are many questions that must be asked, questions that often have no easy answers. How did a report of shoplifting escalate to the violent end of Michael Brown’s young life, and then to businesses in Ferguson going up in flames? How many opportunities were present to defuse and deescalate this situation?  What words could have been said at a critical moment by Michael Brown or Officer Darren Wilson? What actions could have been taken by community leaders, by parents, or by any of us to interrupt the ugly chain of events that followed Brown’s death? The bottom line is, the events that followed didn’t have to happen.

The exact details of the events that led up to the shooting of Michael Brown may never be known.  The question that needs to be asked is how do we prevent future outbreaks of violence?  What is needed is self-awareness and practical skills to handle each new conflict without harming others. Nonprofits like The Conflict Center in Denver are turning conflict into constructive conversation, violent thought into productive action, and the fear of speaking up into the courage to speak out. The Conflict Center stands ready to support individuals and communities wishing to take concrete action through building the skills to manage emotions and creating dialogue to solve the problems we face as a society. For the people of Ferguson, and the possible Fergusons to come, space is needed for protesters to master the art of nonviolent resistance, while treating others on all sides as needed and valued community members. This has been done before. This has worked before.

Managing conflict peacefully is not passive. It is hard work. Our popular culture does a great job of training us to respect the use of force, but collectively we fail to learn, practice and celebrate the creative processes of working through conflicts in constructive ways. The Conflict Center maintains ultimate respect for nonviolence and the dignity of human life and we will not give into violent behavior no matter how violated we feel and unfair the system is. We ask for your action, not just reaction. We ask that you risk courageous conversations and open dialogue, hold fast to the just, protest the unjust, be clear and consistent in your actions while understanding that conflict is inevitable — but violence is not. This is the challenge we face, lest history repeat itself.

Michael Hoops, Board President

The Conflict Center

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