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Forgiving Others, Forgiving Ourselves: Reader’s Guide

Readers Guide 2016

Forgiving Others, Forgiving Ourselves: Understanding & Healing Our Emotional Wounds

 by Myra Warren Isenhart, PhD & Michael Spangle, PhD

Each year Conflict Resolution Month in Colorado selects a book as recommended reading for the community at large, with the goal to spread information and encourage conversation on ways to resolve conflicts at all levels of society.  This year’s selection deals with forgiveness, an aspect of conflict resolution that is frequently ignored because it takes place not in the public eye, but privately through processes that vary in method and timeframe by each individual, community, and culture.  After a conflict without mutual resolution occurs, we can choose to carry our anger at another person around with us or we can engage in the process of forgiveness.

What is (and isn’t) forgiveness? Does forgiveness mean condoning actions that brought harm, or grudging acceptance of harmful actions in an effort to ‘forgive and forget’?  No, these perspectives represent just two ways the sometimes complex process of forgiveness may be misunderstood.  “Forgiveness involves three dimensions: forgiving others, being forgiven by others, and forgiving yourself.  While these may seem like three different actions, we see no distinction with regard to the definition of forgiveness,” write Isenhart and Spangle in Forgiving Others, Forgiving Ourselves.

The Guiding Question: How does a better understanding of forgiveness play a role in allowing individuals, families, workplaces, and communities to move past conflict to a place of stronger relationships and better understanding of one another?

Individuals:   Forgiveness, of others or of yourself, represents one of the few truly effective ways to release long-carried painful emotions that may otherwise drag you down and steal joy from your life – when you bury feelings, you bury them alive. What does forgiving others look like to you?  What does forgiving yourself look like, and is forgiving yourself more or less difficult than forgiving others?  What barriers to forgiveness have you experienced?  What are ways that you can incorporate forgiveness into your daily life?

Families:  Family relationships are simultaneously some of the most important and the most complicated relationships of all.  Offenses hurt more when they come from family, and those wounds can take longer to heal.  Growing up in a family that models forgiveness is the most important predictor of adult forgiveness.  What are your family’s practices on forgiveness?  Is forgiveness modeled within your family, and if not, how could you begin this practice?

Workplaces:  Workplace conflicts take a large toll on productivity; in fact, experts report that more than 40% of management time is spent on addressing unresolved conflicts.  While no one expects all coworkers to be best friends, there is a reasonable expectation that all workers possess the skills to move past conflicts and maintain productive working relationships. Forgiveness plays a large part in this ability, allowing organizational members to move on.  How is forgiveness practiced in your workplace?  To what extent is forgiveness valued?  Does your workplace have an established conflict resolution procedure, and is it utilized?

Communities:  The value placed on forgiveness varies by community and culture.  The authors write “… just as social norms can encourage us to seek revenge, community values that support conciliatory behaviors promote forgiveness.” (41)  What are your community’s beliefs on revenge and forgiveness?  How does your community encourage forgiveness, or if not, what could you as a community member do to change this?

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When conflict happens in the workplace or people experience inappropriate or difficult behavior at work, relationships are damaged and productivity often suffers.
Workplaces that embrace Restorative Practices have the potential to create a safer, happier and more effective workplace for everyone. Restorative Practices can be used within the workplace both as a preventative measure and to address conflict when it does arise, enabling teams and individuals to work well together.

Restorative Practices can be an effective way to resolve workplace conflict. It involves:
  • bringing together all those affected by conflict
  • providing a safe environment for the expression of perspective
  • allowing participants to come to a shared understanding
  • identifying creative ways to deal with conflict
  • providing opportunities to rebuild damaged relationships and strengthen teams 

Restorative approaches can also be used proactively within the workplace to build strong, positive relationships. Staff meetings, for example, can be focused on building relationships and based around a foundation of mutual respect.
To discuss opportunities to bring this training to your workplace or to customize this training to your organizations needs, please contact Jessica Sherwood at Jessica.Sherwood@conflictcenter.org or call 303.865.5624.